Privacy Policy
Last updated: July 2026
1. Information We Collect
We collect information you provide when creating an account or placing an order: name, email address, phone number, WhatsApp number, delivery address, and pincode. We also collect payment-related information such as UPI transaction IDs and payment screenshots for verification purposes. We do not store card details — all card payments are processed securely by Razorpay.
2. How We Use Your Information
We use your information to process and deliver your orders, send order confirmations and updates via email, provide customer support, verify payments, and improve our services. We do not sell your personal information to third parties.
3. Data Storage & Security
Your data is stored securely on encrypted servers. Passwords are hashed and never stored in plain text. Payment processing is handled by Razorpay, which is PCI-DSS compliant. We take reasonable measures to protect your information from unauthorized access.
4. Cookies
We use essential cookies to keep you logged in and maintain your shopping cart. We do not use tracking or advertising cookies.
5. Third-Party Services
We use the following third-party services: Razorpay (payment processing), Cloudinary (image hosting), and Gmail (email notifications). These services have their own privacy policies.
6. Your Rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us at support@dropez.com. You can also delete your account by reaching out to our support team.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@dropez.com or visit our Contact page.